Client Success Story: Godrej Finance ltd.
Godrej Capital is a leading non-banking financial company (NBFC) under the Godrej Group, offering a diverse portfolio of financial products including consumer finance, business loans, and commercial lending. With a commitment to digital-first services, the company continues to focus on enhancing operational efficiency and customer experience.
As part of their digital growth journey, Godrej Capital sought to strengthen and streamline their collection journey. With increasing transaction volumes and rising customer expectations, the team identified areas where enhancements could improve:
The speed and consistency of payment settlements, essential for optimal cash flow
The overall success rate of transactions, with a goal to reduce friction for customers
Scalability and reliability, especially during high-traffic business periods
The need for a flexible and future-ready payment infrastructure
To address these objectives, TransBnk implemented its comprehensive payment gateway wrapper solution, designed to enhance both performance and flexibility. Enabled a seamless one-click journey that automated workflows and significantly reduced manual effort for their operations team.
